FAQs

It’s important to do this as soon as possible after your unique codes are issued (because if you lose your item in between, all your careful planning will be wasted).

Send your jewellery to us and we’ll get your codes engraved by one of our tried-and-trusted engravers.
OR
Contact us and request our list of recommended engravers in your area.
OR
Choose your own engraver and give them your unique codes.

Almost any material can be engraved with a TJR code. It’s easy to engrave platinum, gold and sterling silver. Even hard metals such as titanium, tungsten and zirconium can be engraved with a laser.

Each registration code contains 16 characters. It depends where you go, but engraving usually costs around £20 to £40 (or € or $ equivalent).

Some jewellers will engrave your jewellery while you wait, others turn it around in three or four days. Some send it away for engraving and you’ll get it back within a week or two.

You can – but you might change your phone number (as people often do). What’s more, you might one day sell the jewellery or give it away, and the new owner will be stuck with your old phone number. By contrast, TJR codes last a lifetime.

Although TJR is based in the UK, anyone who finds your missing jewellery, anywhere in the world, can return it to you via our global website.

Fine chain necklaces and bracelets for example are too small for engraving. For items such as these, you can have a tiny engraved tag fitted. Your engraver/jeweller will advise what’s possible.

Every registered item is engraved with the web address TJR.global and your unique 6 digit code.

Finders simply report the found item to us. We identify the owner via the unique code, and then:

  • Send the finder a recorded, freepost envelope to return the item to us so we can forward it to you OR
  • Connect the finder with the owner so they can liaise direct with each other.

If a registered item is handed to the UK Police, they will notify us, and we’ll contact the owner to collect it from them (alternatively, the Police will send it to us and we’ll pass it on to the owner).

If a found item is unregistered, the finder can post a message in the forum in the hope of reuniting it with its owner.

We fondly believe there are far more honest than dishonest people in the world, and know that metal detectorists happily travel miles to return jewellery they’ve found. The main challenge is finding the owner – which is what TJR is designed to solve.

The owner may or may not choose to pay a reward (that’s completely outside our control). Either way, finders enjoy the glory of reuniting a lost treasure with its owner.

It depends how deeply it’s engraved, but it can take decades for the code to wear away. Even if the code does eventually wear off, you can always get it re-engraved.

It’s not easy for the everyday Joe or Josephine to scratch off an engraved code; it would have to be done by a professional engraver – and no professional would do such a thing.

Sadly, there’s not much we can do about that. However, we think it’s a tiny risk. Because if your item is valuable and you’ve offered a reward, it’s more likely that a dishonest person will return it in an attempt to claim the money.

Log into your TJR account and change the item status to ‘Sold/Given away’.  The new owner can register themselves and the item using the same engraved code.  

You should contact us with proof that ownership has been transferred, and we’ll update the details on our database.

The small fee goes towards running the website and our work behind the scenes. Bear in mind that you could pay 10 or 20 times our fee to insure your jewellery – but we help you get it back when lost or stolen and no amount of insurance will do that.

Normally, single item insurance is capped at around £1,500, which means that more expensive jewellery is not covered by your usual contents insurance.

However, our research shows that most owners would prefer to have their much-loved jewellery returned than the insurance money.

The UK Police recommend getting jewellery engraved and uploading photos to Immobilise.com. But when they recover stolen jewellery, it’s far too time-consuming for them to trawl through thousands of photos. Only TJR is proactive about returning found jewellery to its owner.

To safeguard items such as bicycles, laptops and mobile phones, we recommend the UK National Property Register at immobilise.com. It’s free. You might also be interested in checkmend.com/uk which provides the life history of used electronics (a small fee applies).